I'm a solo developer and founder based in New Hampshire. I built AlphaAssist because I kept watching small service businesses — HVAC techs, plumbers, electricians, salon owners — lose paying customers to voicemail while they were doing the actual work. They can't answer a phone when they're under a sink or running conduit. I wrote the first version myself, wired it into Twilio and OpenAI's Realtime API, and kept building until it could handle a real inbound call without embarrassing anyone.
AlphaAssist is a 24/7 AI phone receptionist for small local-services businesses. The tagline is accurate: it answers your phone when you can't, captures the caller's message, classifies it (booking, service inquiry, or support), and routes or logs it correctly. It provisions a local number through Twilio or ports your existing one. On the higher tiers it books into Google Calendar, responds in Spanish, sends auto review requests 48 hours after a call, and manages your Google Business Profile. The difference from Ruby or Smith.ai is price and architecture — there are no human agents, no per-minute markups, and I built the stack myself rather than reselling someone else's platform.
I ship features I've validated against real use cases in the target verticals, not a feature wishlist. I use Claude Haiku for SMS drafting because it's fast and cheap at that task. I use Cartesia Sonic 3 for voice because it sounds like a person, not a phone tree. I use Postgres for anything that needs to persist reliably and SQLite for lightweight state where it makes sense. I don't add integrations until at least two customers in the same vertical ask for the same thing. I don't promise uptime I can't back up. I don't upsell features that don't apply to your business. Pricing is flat monthly, no contracts, cancel anytime — because a product that only keeps customers through friction isn't worth keeping.
I build in Node.js and Python. Before AlphaAssist I built and operated AlphaLeads, the other live product in the Alpha AI Services portfolio, plus custom AI integration work — so the Twilio provisioning logic, the OpenAI Realtime API integration, and the Cartesia voice pipeline had been running in production before AlphaAssist went live. I'm not a first-time API wrapper. I understand the failure modes in real-time voice AI: latency, interruption handling, context loss mid-call. I've debugged all of them in production.
Email me directly at support@alphaai-assist.com. If you want to hear AlphaAssist answer a live call before you sign up, call the demo line at +1 (413) 331-7776 — it's running the same stack your business would use. I read everything and respond to real questions. There's no support ticket queue; it's just me.