I'm a solo developer and founder based in New Hampshire. I built AlphaAssist because I kept watching small service businesses — HVAC techs, plumbers, electricians, salon owners — lose paying customers to voicemail while they were doing the actual work. They can't answer a phone when they're under a sink or running conduit. I wrote the first version myself, wired it into Twilio and OpenAI's Realtime API, and kept building until it could handle a real inbound call without embarrassing anyone.
AlphaAssist is a 24/7 AI phone receptionist for small local-services businesses. The tagline is accurate: it answers your phone when you can't, captures the caller's message, classifies it (booking, service inquiry, or support), and routes or logs it correctly. It provisions a local number through Twilio or ports your existing one. On the higher tiers it books into Google Calendar, responds in Spanish, sends auto review requests 48 hours after a call, and manages your Google Business Profile. The difference from Ruby or Smith.ai is price and architecture — there are no human agents, no per-minute markups, and I built the stack myself rather than reselling someone else's platform.
I ship features I've validated against real use cases in the target verticals, not a feature wishlist. I use Claude Haiku for SMS drafting because it's fast and cheap at that task. I use Cartesia Sonic 3 for voice because it sounds like a person, not a phone tree. I use Postgres for anything that needs to persist reliably and SQLite for lightweight state where it makes sense. I don't add integrations until at least two customers in the same vertical ask for the same thing. I don't promise uptime I can't back up. I don't upsell features that don't apply to your business. Pricing is flat monthly, no contracts, cancel anytime — because a product that only keeps customers through friction isn't worth keeping.
I build in Node.js and Python. Before AlphaAssist I built and operated the other products in the Alpha AI Services portfolio — AlphaLeads, AlphaMail, and AlphaPros — all of which share the same core telephony and messaging infrastructure. That means the Twilio provisioning logic, the OpenAI Realtime API integration, and the Cartesia voice pipeline have been running across multiple products before AlphaAssist went live. I'm not a first-time API wrapper. I understand the failure modes in real-time voice AI: latency, interruption handling, context loss mid-call. I've debugged all of them in production.
Email me directly at donrtowery@gmail.com. If you want to hear AlphaAssist answer a live call before you sign up, call the demo line at +1 (413) 331-7776 — it's running the same stack your business would use. I'm also on X and LinkedIn under @dontowery. I read everything and respond to real questions. There's no support ticket queue; it's just me.
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