SMS Consent & Opt-In Policy

Last updated: June 2, 2026

How AlphaAssist Collects SMS Consent

AlphaAssist sends text messages to subscribing business owners only for transactional purposes — caller alerts, appointment booking notifications, and account/billing updates. We do not send messages to callers, prospects, or any non-subscriber. We do not send marketing, promotional, or advertising messages.

Business Owner Consent (at Subscription Checkout)

When a business owner subscribes to AlphaAssist, they enter their mobile phone number and tick a required, unchecked consent checkbox on our checkout page at alphaai-assist.com/checkout before proceeding to payment. Without ticking the box, the form cannot be submitted.

Exact consent language presented at checkout:

"By subscribing, you agree to receive transactional SMS notifications from AlphaAssist at the phone number you provide. Messages include caller alerts, appointment notifications, and account/billing updates. Message frequency depends on your call volume (typically 1–20 per day). Msg & data rates may apply. Reply STOP to opt out, HELP for help. View our Privacy Policy, Terms of Service, and SMS Consent Policy."

What subscribed owners receive:

Real-time SMS alerts when a caller leaves a message at their business line
Appointment booking notifications
Account, service, and billing updates

Frequency: Varies with the owner's call volume — typically 1–20 messages per day.

Audit trail: Each opt-in is timestamped and stored alongside the exact consent text the subscriber agreed to. Available on request.

Message Types

AlphaAssist sends transactional messages only, and only to the subscribing business owner.

Caller alerts: "AlphaAssist: caller (315) 532-5553 reached your line at 2:15 PM — wants to schedule a consultation. Listen at alphaai-assist.com/dashboard. Reply HELP for help, STOP to opt out."
Appointment confirmations: "AlphaAssist: your appointment is confirmed for Thu at 3 PM. Reply CANCEL to cancel, HELP for help, STOP to opt out. Msg & data rates may apply."
Account/billing notices: service updates, billing reminders, and other transactional notifications.

Opt-Out

Any recipient can opt out of AlphaAssist text messages at any time by:

Replying STOP to any message
Contacting us at support@alphaai-assist.com
Business owners can disable SMS notifications in their dashboard settings

Opt-out requests are processed immediately. After opting out, no further messages will be sent from that AlphaAssist number.

Help

Reply HELP to any AlphaAssist message for support information, or contact support@alphaai-assist.com.

Cost

AlphaAssist does not charge recipients for text messages. Standard message and data rates from your mobile carrier may apply.

Contact

AlphaAssist
Email: support@alphaai-assist.com
Website: https://alphaai-assist.com